Last updated: 01.06.2026
This Privacy Policy explains how Housescaner Building Contracting LLC (“we”, “our”, “us”) collects, uses, stores, and protects personal information when you visit our website, submit an inquiry form, or contact us through our communication channels.
By using our website or submitting your personal information, you agree to the terms of this Privacy Policy.
1. INFORMATION WE COLLECT
When you submit an inquiry through our website, we may collect the following information:
• First name and last name
• Phone number
• Email address
• Optional information about your property, renovation requirements, budget, location, or project details, if you choose to provide it
• Any other information you voluntarily provide when contacting us
You may also contact us directly through links placed on our website, including WhatsApp, Telegram, Instagram, YouTube, or other third-party platforms. If you contact us through these platforms, your communication, profile information, username, and any information you choose to share may also be processed according to the privacy policies and terms of the relevant third-party platform.
2. HOW WE USE YOUR INFORMATION
We use the information you provide for the following purposes:
• To contact you regarding your renovation inquiry
• To arrange a site visit, consultation, or quotation
• To understand your property, project scope, and renovation requirements
• To respond to your questions, messages, and requests
• To provide information about our renovation services
• To send follow-up messages, service updates, promotional offers, or marketing communication related to our services
• To improve our customer service, website experience, and internal business processes
• To keep records of inquiries, communication, quotations, and customer interactions for internal business purposes
• To comply with applicable legal, regulatory, or administrative requirements
We do not sell your personal information.
3. LEGAL BASIS FOR PROCESSING
We process your personal information based on one or more of the following legal grounds:
• Your consent when you submit an inquiry form or contact us directly
• Our legitimate business interest in responding to renovation inquiries and providing our services
• The need to take steps before entering into a potential service agreement
• Compliance with applicable legal, regulatory, or administrative obligations
4. OPTIONAL PROPERTY DESCRIPTION
Our inquiry form may include an optional field where you can describe your property, renovation needs, project scope, location, budget, or other project details.
Please avoid submitting sensitive personal information in this field. You should only provide information that is necessary for us to understand your renovation request.
Any information you provide in this optional field will be treated as part of your inquiry and may be used to assess your request, prepare a response, arrange a site visit, or provide a quotation.
5. COMMUNICATION THROUGH THIRD-PARTY PLATFORMS
Our website may contain links to our social media and messaging channels, including but not limited to WhatsApp, Telegram, Instagram, YouTube, and other third-party platforms.
When you click these links or contact us through these platforms, you may be redirected to a third-party website or application. These platforms may collect and process your personal information according to their own privacy policies, cookie policies, and terms of use.
We are not responsible for the privacy practices, security, content, or data processing activities of third-party platforms. We recommend that you review the privacy policies of these platforms before using them.
6. SHARING OF INFORMATION
We may share your information only when necessary for legitimate business purposes, including:
• With our internal team members who handle inquiries, quotations, site visits, customer support, marketing, or project coordination
• With trusted service providers who help us operate our website, CRM systems, form submission tools, email services, website hosting, analytics tools, communication platforms, or marketing systems
• With professional advisers, consultants, or subcontractors where necessary for business, legal, technical, or operational purposes
• When required by applicable law, regulation, authority request, court order, or legal process
• To protect our legal rights, business interests, property, customers, website, or services
• To prevent fraud, misuse, unauthorized access, or other unlawful activity
We do not sell, rent, or trade your personal information to third parties.
7. DATA STORAGE, SECURITY, AND CYBER INCIDENTS
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no method of internet transmission, electronic storage, website hosting, CRM system, messaging platform, or third-party service is completely secure. Therefore, while we make reasonable efforts to protect your personal information, we cannot guarantee absolute security.
To the maximum extent permitted by applicable law, Housescaner Building Contracting LLC shall not be liable for unauthorized access, cyberattacks, hacking incidents, data breaches, loss, or disclosure of personal information that occur despite our reasonable security measures, or as a result of third-party platforms, service providers, user devices, internet networks, or circumstances beyond our reasonable control.
Where required by applicable law, we will take appropriate steps in response to a data security incident, including assessment, mitigation, and notification to affected individuals or relevant authorities where necessary.
8. DATA RETENTION
We keep your personal information only for as long as necessary for the purposes described in this Privacy Policy, including responding to your inquiry, providing services, maintaining business records, managing customer relationships, and complying with legal, regulatory, accounting, tax, or administrative obligations.
When your information is no longer required, we will securely delete, anonymize, or restrict access to it where reasonably possible.
If you request deletion of your personal information, we will take reasonable steps to delete it, unless we are required or permitted to retain certain information for legal, regulatory, accounting, dispute resolution, or legitimate business purposes.
9. YOUR RIGHTS
Subject to applicable law, you may have the right to:
• Request access to the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Object to the use of your personal information for direct marketing
• Request that we stop or restrict processing in certain circumstances
• Request the transfer of your personal information where applicable by law
• Object to certain automated processing where applicable by law
To exercise your rights, please contact us using the contact details below.
We may need to verify your identity before processing your request.
10. CONSENT TO CONTACT AND MARKETING COMMUNICATION
By submitting your personal information through our website, inquiry form, WhatsApp, Telegram, Instagram, YouTube, or any other communication channel, you agree that Housescaner Building Contracting LLC may contact you regarding your renovation inquiry and related services.
We may contact you by phone call, WhatsApp, SMS, email, Telegram, Instagram direct message, or any other communication channel you use to contact us.
This communication may include responses to your inquiry, arranging a site visit, providing a quotation, follow-up messages, service updates, reminders, promotional offers, and marketing information related to our renovation services.
You may request at any time that we stop sending you marketing or promotional messages by contacting us directly or replying to our message. Please note that we may still contact you for non-marketing purposes, such as responding to your inquiry, managing an ongoing request, or complying with legal obligations.
11. COOKIES AND WEBSITE ANALYTICS
Our website may use cookies or similar technologies to improve user experience, understand website performance, analyze website traffic, support marketing activities, and improve our services.
We may use first-party or third-party analytics and advertising tools, such as website analytics services, tracking pixels, or similar technologies, where applicable.
You can usually control, block, or disable cookies through your browser settings. Please note that disabling cookies may affect some website functions.
12. INTERNATIONAL DATA TRANSFERS
Some of the tools, platforms, or service providers we use may store or process personal information outside the United Arab Emirates.
Where applicable, we take reasonable steps to ensure that your personal information remains protected in accordance with applicable data protection requirements, including by using service providers that apply appropriate security and data protection measures.
13. CHILDREN’S PRIVACY
Our website and services are intended for adults interested in renovation, construction, and property-related services. We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information to us without appropriate consent, we will take reasonable steps to delete such information.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
We encourage users to review this page periodically.
15. CONTACT US
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Housescaner Building Contracting LLC
Dubai, United Arab Emirates
Email: info@housescaner.ae
Phone / WhatsApp: +971 52 744 5867
Website: https://www.housescaner.ae
